The Australian Consumer Law
On 1 January 2011 the Australian Consumer Law (ACL) commenced.
The ACL includes:
- a national unfair contract terms law covering standard form consumer contracts;
- a national law guaranteeing consumer rights when buying goods and services;
- a national product safety law and enforcement system;
- a national law for unsolicited consumer agreements covering door-to-door sales and telephone sales;
- simple national rules for lay-by agreements; and
- new penalties, enforcement powers and consumer redress options.
The ACL is a cooperative reform of the Australian Government and the States and Territories, through Council of Australian Governments (COAG). An Intergovernmental Agreement (IGA) [PDF 217KB] [RTF 236KB] signed by the Council of Australian Governments underpins the establishment of the ACL.